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ITAM training ...

the next level of

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bridging people, process & technology through transition, integration and alignment

VISIONAdvancing the understanding, role and value of IT Infrastructure and Asset Management through collaboration and inclusive participation to achieve business Efficiency, Effectiveness, Agility and Innovation.Building the BRIDGE: Transition, Integration and Alignment"... when ordinary people using available resources are allowed to freely exchange opinions and argue points of view, extraordinary results can occur."

focus

FOCUSFoundational, intermediate and advanced integrated training through the CIMA Strategic Infrastructure and ITAM Professional (SIIP) Learning Path.

communication No Frame

COMMUNICATION"In Business, communication is everything."Communication is the key to building trust, promoting understanding and empowering and motivating others

collaboration

COLLABORATION"Cultural synergy, through collaboration, emphasizes similarities and common concerns to integrate differences and enrich human activities and organizational systems. It requires looking at the challenges and opportunities together, accessing whatever information is needed together, and finally taking bold and imaginative action together."

vision
focus
communication
collaboration

about CIMA

learning path

what is it?

The Center for Infrastructure Management Advancement has developed a unique and original series of courses specifically designed to help transition practitioners in each of the three disciplines to evolve a more holistic vision of the management of IT infrastructure. The Strategic Infrastructure and ITAM Professional (SIIP) course work has been developed to follow the guidelines set by the Iowa Department of Education. The purpose is to produce both the credit hour requirements and breadth of content to qualify for college level course status. While at the same time students will be continuing on the path of transitioning from a fundamental to advanced industry skill set.Participating in the SIIP program is a learning path. The courses are designed to be built upon each other with required competencies and goals. It is highly focused, yet practical, integrating strict educational and professional standards to ensure the educational value in a concentrated distance learning format. Each class is presented in a live virtual portal instructed by qualified, industry experienced and highly trained professionals. Of note is that this training is not merely instruction, but active class participation in breakout sessions, group and individual presentations, workshops and on-demand individual private interaction with the instructor(s) for comprehensive, practical application.

SIIP-F

The SIIP-Foundations class is the foundational, first level of the SIIP program. Entitled THE BRIDGE: Transition, Integration and Alignment, the purpose of this course is to:Transition from current training and knowledge of ITAM to the next level of IT Infrastructure Asset Management;Integrate the IT practices of Asset Management, Infrastructure Management, Service Management, Financial Management into a holistic, "hands on" approach foundationally;Align all the pieces into a collaborative "whole" roadmap: strategic and tactical, yet practical.** For the Course Description detailing what the course delivers and what the participant will take away from it, please complete the free registration on the "LMS" tab.

SIIP-P

The SIIP-Practitioners class is the second course of the SIIP Learning Path. Entitled THE BRIDGE: People, Process and Technology, this class utilizes the participation and collaboration of global industry experts in a unique, modular format. This course is not for the faint of heart! It includes 5 sessions and multiple contributing participant modules per session..* Requires certification from the SIIP-Foundations class.* Requires certification from the Software Copyright and Compliance Assurance (SCCA) and Software Asset Management (SAM) for SIIP-P certification (See LMS for registration in these two courses)** For the detailed Course Description detailing what the course delivers and what the participant will take away from it, please complete the free registration on the "LMS" tab.

SIIP-M

The SIIP-Masters class is the third course of the SIIP Learning Path. Entitled THE BRIDGE: Convergence, this class builds upon the SIIP-F and SIIP-P. The purpose of this class is to focus on the participant's specific area of expertise over a designated period of time (no less than 12 weeks). There are project, role, and delivery requirements as well as presentations, mentoring, focus areas independently as well as collaboratively.* Requires certification from the SIIP-Foundations and SIIP-Practitioner classes.** For the Course Description detailing the course requirements and what the participant will take away from it, please complete the free registration on the "LMS" tab.

strategic partners

the INSTITUTE!
NDMA

what is it?
SIIP-F
SIIP-P
SIIP-M
strategic partners

the learning path

LMS
FREE New AccountFor additional information on the SIIP and other CIMA courses, strategic partnerships and their courses, please create a free account.
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about us

who is CIMA?

who we are Rounded Edge

Judy McCall

Dave Keith

is the COO and co-founder of The Center for Infrastructure Management Advancement (CIMA). She is responsible for the development of CIMA curriculum, assessments, maturity models and metrics, as well as strategic planner for the organization. Her business planning and functional expertise, includes process discovery, engineering, re-engineering and automating of processes. Ms. McCall's experience working with Fortune 100 and Fortune 500 companies, enables her to proactively interface with practitioners through executives. Past consultative contracts include, Lockheed Martin, Great Atlantic & Pacific Tea Company (A & P), Weil, Gotshal & Manges LLP, and other companies dealing with IT Asset Management process issues seeking specialized solutions.Although Ms. McCall has earned and received the Certified Software Asset Manager (CSAM), Certified Hardware Asset Management Professional (CHAMP), and Certified IT Asset Manager (CITAM), she has transitioned these certifications to the credentialed IT Portfolio Management professional, through The Institute! She has hands on experience and expertise in ITAM process discovery and assessment through implementation; creation of process and procedure handbooks/manuals; staff supervision/management; customization of developed software for reporting purposes, and strategic planning and project/program management.
is CEO and co-founder of The Center for Infrastructure Management Advancement (CIMA). Collaborating with partner Judy McCall, Dave is responsible for the delivery of CIMAs educational programs (public and custom designed), industry partnerships and the ongoing vision of industry innovation.Dave spent 5 years as Director of Government Relations and Research and Senior Certification Instructor for the International Association of IT Asset Managers (IAITAM); providing training and mentoring to thousands of practitioners and consultants from nearly every type of business vertical and governmental agencies around the world. Prior to that Dave earned his in the trenches experience as the Sr. Manager of Technical Services for the largest independent telecommunications company in the United States. One of his areas of responsibility was the development and management of a successful IT Asset Management program. Before entering the technology field Dave spent nearly 22 years in financial services holding numerous positions including CEO of Consolidated Financial Services Group, (CFSG).Dave holds numerous industry certifications, including the most comprehensive of ITAM industry credentials: IT Portfolio Management professional. He is a highly sought after speaker, prolific author and is one of the industry's most active advocates, both in the US and abroad.

advisory team
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ADVISORY TEAMRoger MallettRoger is a recognised global expert in asset management. Roger has had four books on ITAM best practice published (the third in several languages). He provides expert advice and guidance to companies on a worldwide basis on behalf of Hewlett Packard and is also often invited to be a guest presenter at conferences and seminars. Roger is also a keen promoter in the values of IT Asset Management best practice. His skills and experience have established him as a strategist in the asset management field. He is a recognised expert in ROI analysis and asset management best practice.Roger is currently working as a Senior Architect & Software Principal, UK & Ireland, HP Software and Solutions. He was previously Senior Architect, EMEA for HP Consulting and Integration International Expertise Team and before that Senior Architect for Peregrine Systems and a member of the ITAM Thought Leadership Team prior to the company acquisition by HP.Roger is often asked to design a phased, structured approach to the improvement of asset, IT Financial Management and service desk systems. He has also helped to build and implement asset discovery and software asset management solutions. He believes in removing complexity and ensuring automated integration across technologies as this is the key to long term success.Krzysztof Baczkiewicz (Chris)Chris is the IT Standards Support Manager at Eracent, Inc. In this role, Chris is responsible for promulgating IT best practices and standards that impact management of IT as a business including ITIL and ISO standards. Currently he is the Project Editor of ISO/IEC 19770-2 and ISO/IEC 19770-3 standards. He is also a board member of the Polish chapter of itSMF. Prior to becoming the IT Standards Support Manager, Chris held a leadership role on the development team for Eracents discovery product Enterprise AM™. Chris has a Masters in Software Engineering from the Technical University of Wroclaw.Chip GalushaChip has over 15 years experience in all aspects of IT Asset Management. Chip worked for BB&T, an S&P 500 financial services company, where he held various positions within the IT organization. His responsibilities ranged from IT procurement to invoice payment and contract administration and negotiation. Chip helped develop and then managed the company's IT asset management program as the IT Asset Life Cycle Manager. He then went to work for Janus Technologies, the creator of the CA APM product, as a Sales Engineer and a couple of acquisitions later he was working at CA (via Intraware). His roles with CA include Pre-Sales Consultant and Sr. Architect for CA Technical Services on global ITAM team.Chip spent a year and half with TekMethods as an ITAM consultant and project manager prior to returning to CA where he is currently Principle Instructor on the Employee Technical Training team. In this role Chip is involved in creating and delivering classes to CA personnel, partners and customers on a global scale in the Service Management space. Chip holds a BS in Computer Science and Broadcasting from Westminster College, an MBA from East Carolina University, is a Certified IT Asset Manager and is ITIL v3 Foundation certified.Wayne (Billy) EdmondsonBilly's experience in the field of Asset Management has spanned a period of twenty-eight years and has encompassed Project and Program Transition and Transformation; Help Desk Operations; Technical IT Support; Business Management; Logistics and Procurement.Billy has extensive experience in the commercial, state and local government sectors of IT Asset Management. His background also includes federal government civil agencies and the Department of Defense. He has implemented numerous Seat Management out-sourcing contracts and managed numerous refresh projects, both within and outside the continental United States. Billy has also implemented Service Catalogs, Helpdesk and e-Procurement Systems and has been the Project Manager for several large-scale physical inventories and reporting agent deployments.Dean MeyerDean is one of the original proponents of the business-within-a-business paradigm -- the vision that shared-services organizations like IT should perform best when every small group is managed as an entrepreneurship, producing its products and services for customers inside and outside the organization.He's also a pioneer in identifying the organizational systems that guide people's performance. He's facilitated transformations in many diverse organizations with participative change processes that engage your leadership team in designing and implementing systemic changes.Dean developed a method to change organizational culture in less than a year as well as the entire science of organizational structure that he developed. He's also a pioneer in the application of market-economics as the basis for designing resource governance processes. This led him to invent FullCost -- software and a practical business and budget planning process based on product/service costs.Dean is the author of eight books, numerous monographs and research reports, and countless articles throughout the past three decades. He was author of the popular CIO.COM monthly column, Beneath the Buzz, where for over two years he cut through the hype and explained hot management buzzwords in common sense terms, with a perspective on what's there and what's not.Dean coaches shared-services executives, and still personally facilitates transformation processes.Al PlastowAlan is a serial entrepreneur, having created eleven successful businesses. Alan co-founded and served as charter CEO/president of IAITAM, before turning his attentions to creating a unique group of non-profit, supplier-neutral service organizations. Alan founded the Business Technology Consumer Network, the Institute for Technology Asset Managementand the Consortium for Technology Portfolio Management Excellence.Alan's been an industry leader in developing and delivering cost effective business process improvement programs since the early 90s. His unique, supplier-neutral, common sense, and real world methods have been proven to help enterprises across the globe gain significant reductions in the costs and risks of acquiring and using business technologies.He has his Masters degree from Kent State University, is a Certified Project Manager, and teaches Project Management for The University of Akron.Alan envisioned, created, and delivers many of the original professional development programs in the fields relating to Technology Asset Management.Melissa ManzanaresMatt GibbonsJohn Malles Executives and Directors are defacto members of the Advisory GroupThe Advisory Group is comprised of business professionals serving on a strictly volunteer basis. The Advisory Group is not part of the management structure of the Center for Infrastructure Management Advancement (CIMA).

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participant

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I am looking for next level integrated Foundational, Intermediate and Advanced ITAM Training;

I am looking for training with pre and post assessments, group practical applications, presentations, workshops, use cases, mentoring, on-demand instructor assistance, and more -- presented in 4 formats to fit my schedule;

I am looking for an ITAM Learning Path in an LMS venue that tracks, monitors and maintains individual transcripts, credit hours, documents and accomplishments;

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I am looking for true collaborative training modules by highly skilled, experienced, participant contributors in the ITAM, ITSM, ITFM, infrastructure, executive management arenas.

contributor

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I would like to contribute to professional training material and courses, either in an on-demand or live, virtual venue;

I would like to be a contributor and participant in true collaborative training modules, working together with highly skilled, experienced, participant contributors in the ITAM, ITSM, ITFM, infrastructure, executive management arenas;

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I would like to contribute to the on-going brain trust of multiple industry professionals in topical discussion and forward Vision of professional collaboration and training.

mentor

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I would like to share my experience and expertise through participation in the SIIP Learning Path Mentoring Program;

As a certified SIIP-Foundations graduate, I would like to participate in workshops, class participation use cases, role playing within future SIIP-Foundations courses;

I would like to learn more about other mentoring opportunities that qualify as credit towards my credentials;

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I would like to learn more about where I can submit my past mentoring contributions for credit.

vendor services

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I would like to present for sale professional courses, webinars, materials in competency based training;

I am looking for an LMS venue that tracks, monitors and maintains individual transcripts, credit hours, documents and accomplishments. for my professional courses;

I would like to learn more about other vendor services opportunities that qualify for inclusion within the SIIP Learning Path courses;

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Should there be interest or requests for vendor specific product training, I would be interested in participating and offering free Overview and Basic Introductory material and/or training. as well as paid courses in the CIMA LMS.

professional membership

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I am interested in individual professional memberships focused on my professional development;

I am interested in a true trade association that is not-for-profit and financially transparent;

I am interested in a non-proprietary, member-driven and member controlled organization;

I am interested in an organization with clear ethics and values behind a dynamic, collaborative Vision for the future;

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I am interested in professional membership focused on serving: "what can we do for you";

I am interested in learning more about "open source" membership.

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