ADVISORY TEAM
Roger Mallett
Roger is a recognised global expert in asset management. Roger has had four books on ITAM best practice published (the third in several languages). He provides expert advice and guidance to companies on a worldwide basis on behalf of Hewlett Packard and is also often invited to be a guest presenter at conferences and seminars. Roger is also a keen promoter in the values of IT Asset Management best practice. His skills and experience have established him as a strategist in the asset management field. He is a recognised expert in ROI analysis and asset management best practice.
Roger is currently working as a Senior Architect & Software Principal, UK & Ireland, HP Software and Solutions. He was previously Senior Architect, EMEA for HP Consulting and Integration International Expertise Team and before that Senior Architect for Peregrine Systems and a member of the ITAM Thought Leadership Team prior to the company acquisition by HP.
Roger is often asked to design a phased, structured approach to the improvement of asset, IT Financial Management and service desk systems. He has also helped to build and implement asset discovery and software asset management solutions. He believes in removing complexity and ensuring automated integration across technologies as this is the key to long term success.
Krzysztof Baczkiewicz (Chris)
Chris is the IT Standards Support Manager at Eracent, Inc. In this role, Chris is responsible for promulgating IT best practices and standards that impact management of IT as a business including ITIL and ISO standards.
Currently he is the Project Editor of ISO/IEC 19770-2 and ISO/IEC 19770-3 standards. He is also a board member of the Polish chapter of itSMF. Prior to becoming the IT Standards Support Manager, Chris held a leadership role on the development team for Eracents discovery product Enterprise AMâ„¢.
Chris has a Masters in Software Engineering from the Technical University of Wroclaw.
Chip Galusha
Chip has over 15 years experience in all aspects of IT Asset Management. Chip worked for BB&T, an S&P 500 financial services company, where he held various positions within the IT organization. His responsibilities ranged from IT procurement to invoice payment and contract administration and negotiation. Chip helped develop and then managed the company's IT asset management program as the IT Asset Life Cycle Manager. He then went to work for Janus Technologies, the creator of the CA APM product, as a Sales Engineer and a couple of acquisitions later he was working at CA (via Intraware). His roles with CA include Pre-Sales Consultant and Sr. Architect for CA Technical Services on global ITAM team.
Chip spent a year and half with TekMethods as an ITAM consultant and project manager prior to returning to CA where he is currently Principle Instructor on the Employee Technical Training team. In this role Chip is involved in creating and delivering classes to CA personnel, partners and customers on a global scale in the Service Management space.
Chip holds a BS in Computer Science and Broadcasting from Westminster College, an MBA from East Carolina University, is a Certified IT Asset Manager and is ITIL v3 Foundation certified.
Wayne (Billy) Edmondson
Billy's experience in the field of Asset Management has spanned a period of twenty-eight years and has encompassed Project and Program Transition and Transformation; Help Desk Operations; Technical IT Support; Business Management; Logistics and Procurement.
Billy has extensive experience in the commercial, state and local government sectors of IT Asset Management. His background also includes federal government civil agencies and the Department of Defense.
He has implemented numerous Seat Management out-sourcing contracts and managed numerous refresh projects, both within and outside the continental United States. Billy has also implemented Service Catalogs, Helpdesk and e-Procurement Systems and has been the Project Manager for several large-scale physical inventories and reporting agent deployments.
Dean Meyer
Dean is one of the original proponents of the business-within-a-business paradigm -- the vision that shared-services organizations like IT should perform best when every small group is managed as an entrepreneurship, producing its products and services for customers inside and outside the organization.
He's also a pioneer in identifying the organizational systems that guide people's performance. He's facilitated transformations in many diverse organizations with participative change processes that engage your leadership team in designing and implementing systemic changes.
Dean developed a method to change organizational culture in less than a year as well as the entire science of organizational structure that he developed. He's also a pioneer in the application of market-economics as the basis for designing resource governance processes. This led him to invent FullCost -- software and a practical business and budget planning process based on product/service costs.
Dean is the author of eight books, numerous monographs and research reports, and countless articles throughout the past three decades. He was author of the popular CIO.COM monthly column, Beneath the Buzz, where for over two years he cut through the hype and explained hot management buzzwords in common sense terms, with a perspective on what's there and what's not.
Dean coaches shared-services executives, and still personally facilitates transformation processes.
Al Plastow
Alan is a serial entrepreneur, having created eleven successful businesses. Alan co-founded and served as charter CEO/president of IAITAM, before turning his attentions to creating a unique group of non-profit, supplier-neutral service organizations. Alan founded the Business Technology Consumer Network, the Institute for Technology Asset Managementand the Consortium for Technology Portfolio Management Excellence.
Alan's been an industry leader in developing and delivering cost effective business process improvement programs since the early 90s. His unique, supplier-neutral, common sense, and real world methods have been proven to help enterprises across the globe gain significant reductions in the costs and risks of acquiring and using business technologies.
He has his Masters degree from Kent State University, is a Certified Project Manager, and teaches Project Management for The University of Akron.
Alan envisioned, created, and delivers many of the original professional development programs in the fields relating to Technology Asset Management.
Melissa Manzanares
Matt Gibbons
John Malles
Executives and Directors are defacto members of the Advisory Group
The Advisory Group is comprised of business professionals serving on a strictly volunteer basis. The Advisory Group is not part of the management structure of the Center for Infrastructure Management Advancement (CIMA).